In order to contact our Customer Care, please log in or register an account first. - Free map updates for your SYNC 3 navigation system Why update your navigation system Keep track of changing roads Each day, more and more changes are made to the road network worldwide, so there is a good chance that a part of your journey will be affected. This will allow us to provide you with assistance and information that is specific to you. You can register a new account by clicking on Log in or register at the top of the Naviextras. You will be asked to provide your name, e-mail address, a unique username and password, as well as your country of residence, for invoicing purposes. You will also be asked to choose a device. Please note that if your device model is not listed, it is not supported. Please use the "Forgotten username or password" link to reset your password. Usually an e-mail will arrive within a few minutes.
Please also check your spam folder, in case the e-mail should arrive there. The e-mail address used for login must match this account. Use the "Forgot username or password" function to determine if a user account exists for you. If an account does exist, an e-mail with a reminder of your username and a link to reset your password will be sent to the e-mail address on record. Link to Naviextras Toolbox download.Welcome to the official map update website for your vehicle. This will ensure optimum compatibility for all transfer functions.
If you want to do an update later, first download the latest Toolbox version. Read through the application instructions before taking any further steps. Go to and set up a user account using a password and the personal data for your navigation device.To be able to update your ZENEC device with new maps, follow these instructions: Before initial usage of Naviextras services, please complete the configuration wizard on your device with your new microSD or SD-card. NNG provides the map update for the navigation software via NNG LLC NNG and Naviextras is the official supplier of the navigation software of brands. Navigation software updates (map data and system updates, as well as the free map update subscription for 1 year) can be downloaded from the Naviextras Internet portal using your PC or notebook. Update Navigation Software of ZENEC Essential Devices Naviextras is a white label, end-to-end platform for OEMs to manage map updates and connected services for their end users.
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